Data Protection Documents

500bd Privacy Policy – How Your Data Is Protected

Your privacy matters to us. This policy explains in full how 500bd collects, uses, and protects your information.

Last Updated: January 2026

SSL Encryption

All your information is protected with 256-bit SSL encryption. No one can intercept your data while it is in transit over the network.

Never Sold to Third Parties

500bd never sells your personal information to third parties. Your data is used solely to operate the platform.

Secure Server Storage

All your data is stored on secure, authorized servers. Firewalls and intrusion prevention systems are kept active at all times.

Your Data, Your Control

You can request to view, correct, or delete your information at any time.

Transparent Cookie Policy

500bd is transparent about which cookies it uses and why. You also have the option to disable non-essential cookies.

Marketing Opt-Out

If you no longer wish to receive promotional messages, you can unsubscribe at any time. Your preference is final.

500bd's commitment: We treat your privacy as our highest priority. This policy clearly explains what information we collect, why we collect it, and how it is kept secure.

1 Introduction

500bd ("we" / "the platform") operates an online gaming platform for gamers in Bangladesh. When you register on 500bd or use the platform, you naturally share certain information with us. This Privacy Policy explains how that information is handled.

500bd believes every member has the right to control their own personal data. We respect that right and are committed to handling your data with care and full transparency.

This policy applies to all services on the 500bd website, mobile app, and platform. By continuing to use the platform, you are considered to have agreed to this Privacy Policy.

2 What Information Is Collected

500bd only collects the information that is necessary. The types of data collected are detailed below.

Data Type Example Purpose of Collection
Identification Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Management & Notifications
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Device & Network Information IP address, browser, device model Security & Fraud Prevention
Gaming Activity Game history, betting details, session data Service Improvement & Responsible Gaming

3 How Information Is Collected

500bd collects information through several methods. Each is transparent and based on your informed consent.

  • Information you provide directly in the registration form — name, mobile number, email, and so on.
  • ID document images uploaded during KYC verification.
  • Payment-related information provided during deposits or withdrawals.
  • Log and cookie data collected automatically while you use the platform.
  • Information provided when contacting customer support.

4 Purpose of Data Use

500bd uses your information only for specific, legitimate purposes. Full details are provided below.

  • For account creation and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To verify your identity and ensure account security.
  • To inform you of relevant bonuses and promotional offers (only with your consent).
  • To maintain platform security and prevent fraud.
  • For responsible gaming monitoring and support.
  • To meet legal and regulatory obligations.
  • Used to improve service quality and develop new features.

500bd never uses your data against you — for example, to deny service based on your age or location. Your data is always used in your interest.

5 Data Sharing Policy

500bd is very careful about sharing your personal information with third parties. We only do so in the following limited circumstances.

  • Payment Processors: Necessary information is shared with the payment gateway to complete transactions.
  • Game Providers: Minimal data shared with licensed software partners for game operation.
  • Legal Authorities: Information may be disclosed to the relevant authorities when required by a court order or legal obligation.
  • Fraud Prevention: Information may be shared with cybersecurity experts or authorities when necessary.

Rest assured: 500bd never sells or rents your information to advertisers, data brokers, or third-party marketers.

6 Cookies & Tracking

500bd uses cookies and similar tracking technologies on the platform. These help improve your experience and maintain the security of the platform.

  • Necessary Cookies: Essential for maintaining login sessions and running basic platform functions.
  • Performance Cookies: Helps identify which parts of the platform are experiencing issues.
  • Preference Cookies: Remembers your language preference and other settings.
  • Analytics Cookies: Used to understand user behavior and improve our services.

You can block cookies through your browser settings, though doing so may prevent certain features from working properly.

7 Data Protection Measures

500bd follows industry-leading standards to protect your data. A few of the key security measures are outlined below.

  • All data transfers are protected with 256-bit SSL/TLS encryption.
  • Passwords are never stored in plain text — only in hashed format.
  • Server access is strictly controlled — only authorized personnel are permitted entry.
  • Regular security audits and vulnerability assessments are conducted.
  • A data backup system is in place to protect against data loss.
  • An automated system is in place to detect suspicious activity.

Your responsibilities: Keep your account password strong and never share it with anyone. If you notice any suspicious activity, contact 500bd Support immediately.

8 Your Rights

As a 500bd member, you have a number of important rights over your data.

👁️
Right to Access

You can request to see what information we hold about you.

✏️
Right to Rectification

If you need to correct inaccurate or outdated information, please contact our support team.

🗑️
Right to Erasure

Your data can be deleted upon request, unless retention is required by law.

🚫
Right to Restrict Processing

You can request that we stop using your data for specific purposes.

📦
Right to Portability

You can request an export of your data in a standard, portable format.

📢
Marketing Opt-Out

To stop receiving promotional messages, unsubscribe at any time.

To exercise any of the rights above, contact 500bd via live chat or support. We typically process requests within 30 days.

9 Children's Privacy

500bd is strictly for individuals aged 18 and over. We do not knowingly collect information from anyone under 18.

If we become aware that data belonging to anyone under 18 has entered our system, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child's information has been collected by mistake, please contact 500bd Support immediately.

10 Policy Updates

500bd may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated, and members will be notified directly of any significant changes.

  • Minor changes will be reflected on the page only.
  • An email or in-app notification will be sent for significant changes.
  • If you object to the updated policy, you may request that your account be closed.

For any questions about the Privacy Policy, contact 500bd via live chat. Our support team is available 24/7 to help.

Start Gaming Safely

Join the 500bd secure platform. Your information is always protected.

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